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Questions about your pajamas?

Sizing, fabric, gifting and delivery, answered straight. Search for yours or pick a topic.

Popular:
XS to 5XLRelaxed fit, true to size
Order by December 15To arrive for Christmas
Free shippingOn US orders over $50
30-day returnsFrom the day it arrives
Topics

Your normal size. The fit is relaxed, not oversized, so there's room to move without sizing up. Sizes run XS to 5XL.

If you like your pajamas properly baggy for lounging, go up one.

Go up. Pajamas feel better a little roomy than a little tight, and the elastic waistband keeps the pants in place either way.

It's on the product page, with the full measurements for every size. Compare it to a pair of pajamas you already love for the most accurate fit.

Full length. They sit at the ankle on someone around 5'6" and fall slightly over the foot if you're shorter. The waistband is elastic all the way around, so it adjusts with you.

Yes. The cut is straight and relaxed, so it works for most people. Sizing follows a women's chart, so men usually go up one size from their normal.

95% polyester and 5% spandex. The spandex gives it a little stretch, so it moves with you when you're curled up on the sofa, and it keeps its shape after washing.

It's brushed on both sides, the step a lot of Christmas pajamas skip because it costs more. Soft from the first wear, not after five washes.

If it doesn't feel the way it should when it arrives, you have 30 days to send it back.

Warm without the weight. It's a midweight fabric, not fleece, so it keeps you cozy in a cold house without leaving you kicking the covers off at 2am.

Yes. Front and back, on both pieces. Nothing is left plain where you'd expect the print to keep going, and the contrast piping runs all the way to the cuffs.

Same print, three base colors: pink, white and black. They look completely different in a room even though the pattern is the same, which is why people buying two often take one of each.

Machine wash cold, inside out, with similar colors. Tumble dry low or hang to dry. No dry cleaning, no special detergent. Washing inside out keeps the print looking fresh for longer.

Yes. Choose two or three sets in whatever sizes and colors you need and they arrive together. The more sets you add, the less each one costs, and you can mix sizes and colors freely.

Order the size they usually wear and send it back if it misses. You have 30 days from delivery, so there's no rush to open it early.

Yes. Just enter their address as the shipping address at checkout. The tracking and order emails still come to you, so the surprise stays a surprise.

No. There's no invoice or price inside the parcel, so it can go straight under the tree without anyone seeing what you paid.

Order by December 15 and it arrives in time. Orders ship in 1 to 2 business days and take 4 to 6 business days to reach you, so there's a buffer built in.

After that date we can't promise it, and we'd rather say so than take the order and hope.

Free tracked shipping on US orders over $50. Below that, a flat rate is added at checkout. You get your tracking number as soon as your order ships.

Tracking often sits still for a day or two after pickup before the first scan appears. If nothing has moved after seven business days, email us and we'll chase the carrier for you.

You have 30 days from delivery. Email us with your order number and a real person sorts it out, usually the same day.

Send us a photo within 7 days of delivery and we'll replace it at no cost. Please keep the packaging until it's sorted.

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